LAVITA CARE

WARRANTY SANITARYWARE:

LAVITA – EWC, Wash Basin, Urinal, WC are warranted for a period of 10 Years from the date of purchase.

LAVITA warrants its sanitary products to be free from defects in materials and workmanship during normal use when properly installed and serviced.

This warranty does not apply for the following issues:

  • Dame or loss sustained in a natural calamity as fire, earthquake, flood, thunder etc.
  • Damage or loss resulting from any unreasonable use, misuse, abuse, negligence or improper maintenance.
  • Damage of loss from improper assembly and repair.
  • Damage of loss resulting from sediments or foreign matter contained in the ware system.

Cleaning:

  • Wipe the entire area properly whenever you take a bath or use closet/WC.
  • Avoid using acids or bleachers for cleaning your Sanitaryware to keep it away from germs and stains. Opt for liquid cleaners that have a disinfectant effect on your Sanitaryware.
  • Choose multi- purpose non-acidic cleaning agents with water. Remove discoloration or deposits with dishwasher agent and water.
  • Choose multi- purpose non-acidic cleaning agents with water. Remove discoloration or deposits with dishwasher agent and water.

WARRANTY FAUCETS:

LAVITA Faucets are warranted for a period of 7 Years from the date of purchase. Showers and accessories are warranted for a period of 1 Year.  The warranty period is not renewed or extended on the supply of the spare parts during the warranty.

It is at the option of LAVITA to remedy any defects by repairing of replacing the products of comparable value. The warranty shall not be applicable to the parts there of:

This warranty does not apply for the following issues:

  • Those have been damages as a result of use or users misuse, negligence, accidents, faulty installation or improper maintenance of the product.
  • Unauthorized alternations of the product.
  • Hoses, rubber parts, plastic parts and consumable are not included in the warranty.
  • Due to effort of dirt, lime scale or aggressive cleaners.

Cleaning: 

  • Clean the product with water soaked soft towel or bathing soap solution to keep the surface clean and free from depositions.
  • Don’t use any type of detergent/ cleaning agents, which consists acids or chemicals such as flush cleaner, Harpic etc.
  • Don’t use salt or vinegar based cleaning agents to remove scale or scale related stains, they may damage the surface.
  • Clean overhead tanks and drain water to remove construction dirt or soil, do not close tap until draining is complete.

 

IMPORTANT

Acid Fumes: When we clean tiles or floors in the bathroom with the cleaning agents that contain acids, these acid fumes react with the basin material, brass and a green layer is formed on the product which damage the outer surface.

Scratching while cleaning: Scratching or scrubbing occurs due to hard nature of cloth or coarse cleaning powder being used in cleaning. Use gentle fluffy soft cloth.

Atmospheric Conditions: Applies to coastal areas, where atmospheric air has salt content which when reacts with the brass, causes black spots on the surface of the product. Therefore advised to clean the surfaces at regular interval.

Products to be covered with cloth cover or with polythene till the time you actually use them after installation.

We Care About Our Valuable Clients

Happy to Help! Wether you have a Spare Part requirement, Installation Guidance Request or any Technical Problem- We would be more than happy to assist you. 

We Present to you one-stop solutions to all your bathroom products/ service related queries.

Please register your online Service Request here for any breakdown/mandatory visit. Our representative will call you for further details if any.

For any Service Request, Please Fill The Below Form

MUMBAI

604, Omkar Ananta, Santosh Nagar,
Goregaon (E), Mumbai,
Maharastra, - 400065

CALL US

+91 9937 144-418
+91 7978 619-989

CONTACT US

info@lavita.com

BHUBANESWAR

MNV Traders, HIG A-42,
Housing Board Colony,
Bermunda, Bhubaneswar, 751003

Enquire Now